Shipping policy

Shipping Policy

Thank you for shopping with us! We strive to get your order to you as quickly as possible. Below are the details of our shipping policy:

All orders are typically processed and dispatched within 3 business days of receiving your order.
Delivery typically takes 5-7 business days after dispatch, depending on your location within the UK.
Please allow up to 10 business days for your order to arrive in the rare case of delays.
Please note, products marked with pre order will take longer to arrive, we will do our best to get these products to you as quick as possible, please allow up to 14 days to receive a despatched email.

Once your order has been dispatched, you will receive an email with a tracking number and a link to track your parcel.
If you have not received your tracking number or have any questions about your order, please feel free to contact our customer service team at info@refinehomewares.co.uk

In the unlikely event your order is lost or arrives damaged, please contact us immediately at info@refinehomewares.co.uk so we can assist you with a replacement or refund.

We appreciate your understanding and thank you for choosing us for your shopping needs!